Support Center

Get help with your AI adoption journey and make the most of your platform Jumpad

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Getting Started

New to Jumpad? Access the support inside your self-hosted platform where you'll find our comprehensive onboarding guide and tutorials.

Need help?

The platform features our specialized Jumpad AI Customer Support assistant, which can connect you with our team for further assistance.

Premium support?

Contact us via our form and we will connect you with your account manager.


Frequently Asked Questions

How do I get started with Jumpad?

Getting started is simple! Contact our team to schedule a demo and explore the potential of AI adoption. We'll provide a customized implementation plan and support throughout your journey and AI culture.

What AI models are supported?

Jumpad supports all major AI models including OpenAI, Claude, Gemini, xAI (Grok), DeepSeek, and 100% private models. You can choose and switch between models as needed.

Is my data secure?

Under your protection! Jumpad offers a self-hosted solution with BYOC (Bring Your Own Cloud). Your data never leaves your infrastructure, ensuring complete sovereignty and security.